FAQs
Quick answers to your top Loop Card and Account questions.
9 articles
- Countries where the Loop Card is not acceptedLoop Cards work anywhere Visa is accepted, except in a few countries blocked for compliance reasons. See the full list of restricted regions.
- Does the Loop Card work with Facebook and Google Ads?Yes — all Loop Card types work with Meta, Google, TikTok, and LinkedIn Ads. Pay ad spend in CAD, USD, EUR, or GBP, anywhere Visa is accepted.
- How long does it take to receive the Loop Card?Physical Loop Cards typically arrive within 3–5 business days, while Virtual Cards are issued instantly. Here's what to expect on delivery times and shipping.
- How to add additional addresses to your Loop CardIf you’ve ever reached checkout and been stopped by a missing ZIP code, Loop has you covered. You can add an additional U.S. or Canadian address to your Loop Card in just a few…
- How many Loop Cards can I have?Your Loop plan sets your card limits. Free plans allow up to 20 virtual and 2 physical cards; Loop Plus and Power offer unlimited virtual cards.
- How much does it cost to open a Loop Account?Opening a multi-currency Loop Account is free — no setup or monthly fees, with online access to CAD, USD, GBP, and EUR accounts.
- What currencies are the Loop Accounts available in?Loop offers Operating Accounts in CAD, USD, EUR, and GBP. Each account provides real local banking details, allowing your business to receive and send payments as if you held a local bank account in…
- Why was my Loop card transaction declined?Common reasons a Loop card transaction is declined — insufficient funds, spending limits, inactive cards, billing mismatches, fraud holds — and how to fix each.
- Trouble Signing In?Resolve the most common Loop sign-in issues — forgotten passwords, missing MFA verification codes, and Google sign-in problems.