Overview
The Convert Funds feature lets you exchange currencies directly within your Loop account.
You can buy one currency using another (for example, buy EUR with CAD) or sell one currency to receive funds in a different account.
Loop’s rates are updated in real time and displayed before you confirm each transaction. Once completed, your converted funds are deposited directly into your target currency account.
How to convert funds
Select the account you want to convert from
Click the account holding the funds you want to exchange.
For example, if you’re buying EUR with CAD, select your CAD account.
Click “Convert”
You’ll find the Convert button under your account balance.
Enter conversion details
Choose whether you want to Buy or Sell.
Example:
If you want to buy EUR using CAD, enter how much CAD you’d like to convert.
The platform will display the amount of EUR you’ll receive — for example:
Sell $5,000 CAD → Receive €3,387.18 EUR
This shows the equivalent amount that will be added to your EUR account.
Review and confirm
You’ll see:
Exchange rate (locked for 30 seconds)
Amount you will receive
Review the details, then click Confirm Conversion to complete your exchange.
Your converted funds will appear in your destination currency account once the transaction is finalized.
Notes
Exchange rates are live and refresh every 30 seconds.
The rate is temporarily locked during the 30-second window while you review and confirm your trade.
Once confirmed, your transaction executes immediately at the locked rate.
Converted funds will appear in your target account (e.g., EUR account if you converted from CAD).
FAQs
Which currencies can I convert?
You can convert between supported Loop currencies — including CAD, USD, EUR, and GBP.
Are there any conversion fees?
No hidden fees. Loop’s small FX margin is built into the live rate you see before confirming.
Can I cancel a conversion after confirming?
No. Once you confirm the conversion, the transaction is final at the locked rate.
Why did the rate change after 30 seconds?
Rates are live and adjust to current market conditions. If you don’t confirm within 30 seconds, the rate will refresh automatically.
