Overview
Loop gives you flexibility in how you pay your card statement — whether you’re managing multiple currencies or keeping things simple with a single payment.
You can pay each balance separately, pay everything in one currency, or make a custom payment that fits your business cash flow.
Steps to Pay Your Loop Card Statement
1. Navigate to the Cards page
Log in to your Loop account.
Click Cards in the left-hand menu.
You’ll see your card balances, statements, and payment options.
2. View your statement
Monthly statements are generated within the first 5-8 business days of the new month.
You can also view or download current and past statements directly in your account.
Balances are listed by currency, with all transactions shown underneath.
3. Pay your balance
Click Pay Balance next to Statement Balances to see available payment options.
Payment Options
Option 1 — Pay each currency balance separately
Use this if you hold funds in each of your currency accounts.
Select In Individual Currencies.
Choose one of:
Statement Balance – Amount owing from your last statement. If you have already made payments toward your statement, these amounts will lower than the full statement balance.
Current Balance – The full amount owing from your previous statement and any charges made in the current period, less any payments you have already made against your balance.
Minimum Amount Due – Available only for CAD balances. Per your card agreement, non-CAD balances (USD, GBP, EUR) must be paid in full.
Choose the Account to Pay From — this can be a Loop account or a connected external bank account.
Click Review, then Submit Transfer.
Option 2 — Pay all card balances in CAD or USD
Pay your entire statement across all currencies with one click.
Select Pay all in CAD or Pay all in USD.
Loop automatically converts all outstanding balances into your chosen payment currency.
Option 3 — Make a custom payment
If you’d like to pay a specific amount:
Go to Cards → Balances and Limits.
Under Statement Balances, choose your desired balance. (This defaults to your most recent closed statement period, but to make a custom payment, you will need to select the current ongoing statement period.)
Click Add below the currency you want to pay.
Enter the custom amount and confirm your payment.
Notes
Currency conversions use Loop’s real-time FX rates at the time of payment.
Payments made from an external account may take additional processing time.
FAQs
Can I pay from an external bank account?
Yes. As long as the external account is connected to Loop, you can select it as the payment source.
What happens if I miss my payment due date?
Interest or late fees may apply based on your Loop Card agreement. Also, all unpaid non-CAD amounts will convert to CAD at the rate defined in the card agreement, if unpaid by the statement due date.
Can I make extra payments before the statement is generated?
Yes, you can make a custom payment toward your current balance anytime.
Are currency conversions automatic?
Yes. When paying All in CAD or All in USD, Loop converts your balances using the current exchange rate.