You can pay your Loop Card statement directly from your Loop account or from an external connected bank account. You may also choose to pay in individual currencies (CAD, USD, GBP, or EUR).
Overview
Loop gives you flexibility in how you pay your card statement — whether you're managing multiple currencies or keeping things simple with a single payment.
You can pay each balance separately or make a custom payment that fits your business cash flow.
How to pay your Loop Card statement
Step 1: Navigate to the Cards page
Log in to your Loop account.
Click Cards in the left-hand menu.
You'll see Cards, Balances, and Pay Card as tabs on the Cards page.
Step 2: View your statement
Monthly statements are generated within the first 5-8 business days of the new month.
You can also view or download current and past statements directly in your account.
Balances are listed by currency, with all transaction sums shown.
Step 3: Pay your balance
To view your available payment options, click the Pay Card tab. You can also get there by clicking the Pay Card button above the Latest statement table on the Balances tab.
Payment options
On the Pay Card tab, you can choose one of the following options.
Option 1 — Pay each currency balance separately
Use this if you hold funds in each of your currency accounts.
Click Make a Payment.
Choose one of:
Outstanding Balance – Amount owing from your last statement. If you have already made payments toward your statement, these amounts will be lower than the full statement balance.
Current Balance – The full amount owing from your previous statement and any charges made in the current period, less any payments you have already made against your balance.
Minimum Amount Due – Available only for CAD balances. Per your card agreement, non-CAD balances (USD, GBP, EUR) must be paid in full.
For Outstanding Balance or Current Balance, select Multiple Accounts and choose which account to pay each currency balance from.
Click Review, then Submit Payment.
Option 2 — Pay all card balances in CAD or USD
Pay your entire statement across all currencies with one click.
Click Make a Payment.
Select Outstanding Balance.
Select the One Account option instead of Multiple Accounts.
Select the account to pay from.
Click Review, then Submit Payment.
Loop automatically converts all outstanding balances into your chosen payment currency.
Option 3 — Make a custom payment
If you'd like to pay a specific amount:
Click Make a Payment.
Select Custom Amount.
Enter the custom amount to be paid next to each currency.
Click Continue, then select Multiple Accounts.
Choose which account to pay from for each currency.
Click Review, then Submit Payment.
Notes
Currency conversions use Loop's real-time FX rates at the time of payment.
Payments made from an external account may take additional processing time.
FAQs
Can I pay from an external bank account?
Yes. As long as the external account is connected to Loop, you can select it as the payment source.
What happens if I miss my payment due date?
Interest or late fees may apply based on your Loop Card agreement. Also, all unpaid non-CAD amounts will convert to CAD at the rate defined in the card agreement, if unpaid by the statement due date.
Can I make extra payments before the statement is generated?
Yes, you can make a custom payment toward your current balance anytime.
Are currency conversions automatic?
Yes. When paying All in CAD or All in USD, Loop converts your balances using the current exchange rate.