Overview
Auto-Pay ensures your Loop card statements are fully paid on time without manual work. Once set up, we automatically initiate the payment 7 days before your due date to allow time for clearing. You’ll get confirmations and alerts if anything needs your attention. Need to pay manually sometimes? No problem, Auto-Pay will only charge the remaining statement balance when it runs.
Set up Auto-Pay
Go to Cards → Balances and Limit in your Loop Dashboard.
Click Pay Balance.
Select Activate to open the Automatic Payment setup.
Choose your payment currency: Pay All in CAD or Pay All in USD.
Select the funding account to withdraw from.
Review and agree to the Pre-Authorized Debit (PAD) agreement.
Click Enable Automatic Payment.
That’s it, your full statement balance will now be paid automatically each cycle.
To change currency, funding account, or turn Auto-Pay off, return to Cards → Balances and Limit → Pay Balance and select Disable Autopay or update your settings.
How the timing works
We initiate the Auto-Pay 7 days before your payment due date.
This timing allows up to 4 business days for the payment to clear.
If you make a manual payment before Auto-Pay runs, Auto-Pay will only charge the remaining statement balance.
Notes / Tips
Auto-Pay always pays the full statement balance (not minimums or custom amounts).
Make sure your funding account has sufficient funds before the initiation date.
You’ll receive an email confirmation when the withdrawal is made.
FAQs
When is the automatic payment charged?
We initiate Auto-Pay 7 days before the due date to allow up to 4 business days for clearing.
What if I pay part of my balance early?
Auto-Pay will only withdraw the remaining statement balance at the time it runs.
What happens if Auto-Pay fails?
If the payment fails (e.g., insufficient funds), you’ll receive an email notification. Please manually pay your statement balance from the Pay Card Balance page right away to avoid interest charges. Auto-Pay will attempt again in the
next statement period unless you disable it.
Will I get notifications?
Yes. You’ll receive an email confirmation when the Auto-Pay withdrawal is completed, including the amount and transaction details.