Overview
Adding a payee is the first step in sending payments from your Loop Account or any connected external account. This ensures your recipient’s banking details are stored safely and ready whenever you need to send a transfer.
You only need to add each payee once — Loop will remember their details for all future transactions.
Steps
Go to the Send Payments page.
From your Loop dashboard, open the Send Payments tab.
Click Add Payee.
This will open the payee setup form.
Enter the payee’s information.
Provide the recipient’s details, including:
Payee name
Bank name
Account number or IBAN
SWIFT/BIC or routing code (if required)
Review and save.
Double-check that all details are correct, then click Save Payee.
Once added, the payee will appear in your saved list and can be selected when sending future payments.
Notes
Payee details are stored securely and can be reused for multiple payments.
Always confirm the payee’s banking information before saving. Incorrect details may cause delays or failed transfers.
International payees may require additional information such as a SWIFT or IBAN code.
FAQs
Do I need to add a payee for every payment?
No. Once a payee is added, they’ll stay saved for future payments.
Can I edit or remove a payee later?
Yes. You can manage payees directly from the Send Payments page.
What happens if I enter the wrong account details?
If a payment hasn’t been sent yet, edit or delete the payee. If it has, contact Loop Support as soon as possible.
Can I add international payees?
Yes. Loop supports both domestic and international payees — just include their SWIFT or IBAN details when adding them.