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Coming to Loop from Keep

A welcome from our CEO, and how Keep customers can apply, what to have ready, and answers to common questions about moving to Loop.

A note from our CEO

Changing the card your business runs on is never convenient, much less in Q4.

Loop is a Canadian company. For more than a decade, we’ve worked on one problem: making it easier for Canadian businesses to grow, at home and abroad. Today that means your corporate cards, bank accounts, international payments and FX in one place.

We’ve set up a dedicated team to help you get started, and we’ll be as hands-on as you need us to be. We’re looking forward to supporting your growth.

Welcome.

Cato Pastoll
Co-Founder & CEO, Loop

Getting set up

Keep recommended Loop to its customers. If you're moving your business from a Keep card, here's how to get started. You can also read more at bankonloop.com/keep.

How do I apply?

Apply at app.bankonloop.com/signup-keep and tick the consent box. The application takes a few minutes. You'll then get an email link to verify your ID, and you can upload documents in your waiting room.

I've already applied. Do I need to start again?

No. Contact us via chat or reply to any email from our team, and we'll connect your existing application. You can also reach out to us at keep@bankonloop.com.

Is there a dedicated support team for Keep customers?

Yes. A dedicated support team is helping businesses that are moving from Keep, and you'll have a named contact once you apply. You can also reach out to us at keep@bankonloop.com

Does my Keep limit carry over?

No. Loop reviews every application, including any credit limit, based on your business's cash flow and repayment capacity. Limits go up to $1M, subject to approval. A Keep limit can't be combined with a Loop limit.
You can find more information about our credit limits by visiting How to apply for a credit limit

Can I spend before credit is approved?

Yes. Once your account is approved, you can fund it and use account-linked Visa cards that spend from your Loop balances in CAD, USD, EUR and GBP. You can apply for credit at the same time.

What happens to my Keep card and balance?

Keep manages existing Keep cards and balances. Please contact the Keep team about those.

Is Loop part of Keep?

No. Loop is a separate Canadian company.

Why is there a consent box?

It allows Keep to share information about your business to support your application, and lets Loop share your application's status with Keep.

Do I need to switch banks?

No. You can link your existing bank account directly in Loop.

Does applying affect my personal credit?

Loop does a soft check at signup, which doesn't affect your personal credit score.

What should I have ready?

Your business's legal name, address and Business Number; identity details for each director, signing officer and anyone owning 25% or more; a mobile number; and proof the business operates, such as a recent bank statement or invoice. Uploading documents early is the fastest way through review.

How can I get in touch with you?

You can reach out to us at keep@bankonloop.com

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